Nationwide services

MSK Physio Services
for OH Providers

We provide integrated musculoskeletal services for your OH company to enhance and expand your current occupational health services.

We provide expert MSK physiotherapists to enhance & expand your current Occupational Health Services

Whether you offer an existing MSK service or are yet to provide physiotherapy support to your clients, we are here to enhance your Occupational Health business.

We are experienced at fully integrating our expertise into your business in order to enhance the delivery of your new or existing occupational health MSK physiotherapy service, while also offering mental health services to support the overall wellbeing of your clients.

Utilising our OH trained, in-house clinicians supported by our nationwide network of expert physiotherapists, we are uniquely positioned to help you expand or develop your OH business offering.

How can we help?

Improve Existing MSK
Service

“We already offer an MSK Physiotherapy Service but need help to improve the quality and outcomes we require.”

Introduce New MSK
Service

“We don’t currently offer an MSK Physiotherapy Service and would like to introduce this service to our clients.”

The Benefits of Using Our MSK
Physiotherapy Services

For occupational health businesses

New or Enhanced Service Provision

The ability to offer MSK as a new service or improve the quality of your existing service.

Improved Patient Outcomes

Provide your clients with specialised MSK management that promotes return to work, fitness for full duties and better overall health & wellbeing.
In addition to MSK management, we offer comprehensive mental health services designed to enhance employee wellbeing and support their mental and physical recovery.

Cost Efficiency

Offer your clients savings on employee absence and presenteeism by using our high quality services, often achieving savings of £3 for every £1 invested

Focus on Core Services

Our full account management allows your OH business to concentrate on OH delivery, while we take care of the MSK physiotherapy needs.

How our Service Works

1.

Clinical Consultations

Delivered on your clinical software or via our Portal.
2.

Delivery

Management referrals with full reporting or self-referrals. Hybrid models of delivery combining remote consultations and face-to-face appointments.
3.

Clinical Management

Our physiotherapists will assess and treat the employees of your clients, signposting to other healthcare professionals where appropriate.
4.

Clinical Assessment

We complete functional assessments against known work tasks and roles, so we can accurately assess work fitness.
5.

Reporting

When appropriate, we will provide reports that identify barriers to work fitness and rehabilitation plans to address any functional deficit.
6.

Account Management

Continuous monitoring and support to ensure optimal service delivery and client satisfaction, including management information and complaint management.

Success Stories from Our Partners

CASE STUDY

OH Works

We were approached by OH Works who reported they were unfortunately experiencing challenges with their OH physiotherapy service. Their main issues were short notice cancellations of clinics, frequently changing clinicians leading to inconsistent delivery and client complaints.

We submitted a proposal that highlighted our clinical strength in terms of resource and quality, which reassured the OH Works management team. We began our partnership by receiving ad hoc referrals to show the quality of our assessments and reporting.

After a short period of time we were requested to deliver 4 full day clinics per month. This further allowed us to exhibit our resource planning and consistency of delivery. We currently provide over 30 days of physiotherapy per month for OH Works who regularly share great feedback about our clinical quality from service users via their customer feedback process.

CASE STUDY

Smart Clinic

We have enjoyed a relationship with Smart Clinic for more than 5 years, delivering remote initial OH Physiotherapy assessments on their own software system.

We were able to show that we could work seamlessly with their clinical software and integrate our clinicians into their business to work alongside their existing team. Our role has involved completing assessments, preparing reports and designing rehabilitation plans to help individuals return to full work fitness.

If indicated, we have referred individuals to our nationwide network of Physiotherapy practices for face-to-face treatment whilst monitoring their recovery of function in line with their full normal job role. This has allowed Smart Clinic to access national Physiotherapy provision for their clients.

Ready to Enhance Your OH Services? Contact Us Today!

Partnering with us means providing your clients with exceptional MSK physiotherapy management and comprehensive mental wellbeing services, all while allowing you to focus on your core delivery. Our holistic approach ensures that we meet your service commitments and exceed client expectations. Contact us today to learn more about how we can support both physical and mental health needs effectively.

Frequently Asked Questions

How quickly can you start providing services?

Depending on the type of delivery requested, we can typically begin within 4-6 weeks, depending on your specific needs and our resource planning.

Can you provide onsite services?

Yes, we currently deliver onsite clinics at client sites for other OH Providers.

What types of payment options do you offer?

We offer service agreements that cover pay-as-you-go service and contracted services e.g. day clinics.

Are your services tailored based on the size and needs of our organisation?

Absolutely. We offer scalable solutions that can be tailored to fit the size and needs of your OH business, ensuring you get the most effective and efficient service possible.

What types of MSK conditions do you treat?

Our physiotherapists are skilled in treating a wide range of MSK conditions, including lower back and neck pain, upper and lower limb symptoms, post-surgery rehabilitation, and soft tissue injuries. For particularly challenging cases, we work closely with other healthcare professionals to ensure comprehensive and effective treatment plans.

Can your services be customised to fit our existing systems?

Absolutely. We pride ourselves on being a flexible provider of MSK services and will work closely with you to ensure our services integrate smoothly with your current operations.

What qualifications and experience do your physiotherapists have?

Our physiotherapists are highly qualified with extensive experience in managing MSK conditions in both private practice & in occupational health settings. They are all registered with the relevant professional bodies (CSP, HCPC and ACPOHE) and continuously undergo training to stay updated with the latest practices. Response is renowned in the industry for our reputation as a leading provider of physiotherapy care, delivering expert services for over a decade.

What our customers say


We’ve been working with Response OH for a number of years now. In that time they’ve demonstrated expert musculoskeletal knowledge, and have always been incredibly helpful and flexible, working with us to adhere to our client service standards, and even agreeing to work using our own systems. This has made a massive difference to our clients, who’ve been able to benefit from clinical input from occupational physiotherapy experts. Their nationwide network of clinics has also made it easy and seamless to offer MSK support to clients wherever they may be. We’re very grateful to Response, and would have no hesitation in recommending them.

Harry Cramer, Director, Smart Clinic

Our clients

Scroll to Top