FAQs

FAQs

Find quick answers to some of our most frequently asked questions. Can’t find what you’re looking for? Get in touch with our friendly team — we’re here to help.

See Our Most Frequently Asked Questions Below

Occupational Healthcare

What is occupational health?

Occupational health is a specialist branch of healthcare that focuses on supporting the physical and mental wellbeing of employees in the workplace. The goal of occupational health is to develop and maintain the highest level of physical, mental, and social wellbeing for workers across all occupations.

Why is occupational health important?

Occupational health is crucial to both the safety of your employees and your business’ compliance. As an employer, you have a responsibility by law to ensure that staff are safe at work. Without proper occupational health screening, health surveillance, risk assessments, sickness management and mental health support, your employees can be exposed to ill health that can result in serious consequences such as litigation & heavy fines.

What does occupational health support involve?
  1. Encouraging safe working practices to meet Health & Safety regulations and to avoid work-related health problems
  2. Monitoring the health of the workforce
  3. Supporting the management of sickness absence, including helping to manage health issues on the return to work after absence
  4. Supporting health promotion and education programmes
  5. Providing advice and counselling to employees
  6. Advising on reasonable adjustments to support employee to remain at work
What are the business benefits of our occupational health services?

  • Improved productivity and staff efficiency – if there is less illness and injury in the company, there will be less absenteeism meaning that you have a more productive workforce.
  • Fast treatment solutions – Rapid access to Occupational Health specialists allows us to direct your employee to the appropriate medical professional, for example physiotherapy, as quickly as possible, enabling them to start treatment, recover and return to work quickly.
  • Improved staff morale – by prioritising staff health, employees will feel more cared for and supported. Not only that, but if you are protecting them from stress and psychological hazards, your staff will be happier and subsequently more focused and committed.
  • Reduced staff turnover – if you are putting your employee health first, your staff will have more loyalty to the company and be less likely to be looking for other jobs.
How do I know which occupational health services my business needs?

The occupational health services you require will depend on factors such as your type of business or industry and what is involved within each role. If you are not sure, speak to our friendly healthcare specialists who will be able to advise you on the services you may need.

MSK Physio Services for OH Providers

How quickly can you start providing services?

Depending on the type of delivery requested, we can typically begin within 4-6 weeks, depending on your specific needs and our resource planning.

Can you provide onsite services?

We offer service agreements that cover pay-as-you-go service and contracted services e.g. day clinics.

Are your services tailored based on the size and needs of our organisation?

Absolutely. We offer scalable solutions that can be tailored to fit the size and needs of your OH business, ensuring you get the most effective and efficient service possible.

What types of MSK conditions do you treat?

Our physiotherapists are skilled in treating a wide range of MSK conditions, including lower back and neck pain, upper and lower limb symptoms, post-surgery rehabilitation, and soft tissue injuries. For particularly challenging cases, we work closely with other healthcare professionals to ensure comprehensive and effective treatment plans.

Can your services be customised to fit our existing systems?

Our physiotherapists are highly qualified with extensive experience in managing MSK conditions in both private practice & in occupational health settings. They are all registered with the relevant professional bodies (CSP, HCPC and ACPOHE) and continuously undergo training to stay updated with the latest practices. Response is renowned in the industry for our reputation as a leading provider of physiotherapy care, delivering expert services for over a decade.

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